What Is Upvoty?

Upvoty is a feedback management tool that lets teams collect feature requests and votes through customizable boards. It does the basics well, offering public and private boards, custom statuses, and Zapier integration. However, development has stalled in recent years, the UI feels dated, and users frequently report slow or nonexistent customer support.

Why Teams Leave Upvoty

Slow and unresponsive customer support makes it difficult to resolve issues. Users report waiting 2 to 4 weeks for replies, and some tickets are never answered at all.

The outdated user interface feels stuck in 2018 and lacks modern design patterns. Teams find it harder to get stakeholder buy in when the tool looks neglected.

Data loss and reliability issues have eroded trust in the platform. For teams relying on feedback data to drive product decisions, unreliable storage is a dealbreaker.

Minimal product development means the feature set has not kept pace with competitors. Teams that need newer capabilities like revenue weighting or webhook integrations have to look elsewhere.

Unexpected price increases without clear communication have frustrated long time customers. Paying more for a product that is receiving fewer updates feels like poor value.

Every vote counts equally in Upvoty, which makes it impossible to distinguish feedback from high value customers versus free trial users. Product teams end up building for volume rather than revenue impact.

How VoteFirst Compares

VoteFirst Upvoty
Active Development Actively developed with regular updates and new features shipped monthly. Users report minimal development activity in recent years. Core developer team reportedly inactive.
Revenue Weighted Voting Connect Stripe and votes are weighted by customer MRR. Know which features your highest paying customers want. All votes count equally. No way to connect customer value to feature prioritization.
Reliability Managed SaaS with reliable data storage and export. No data loss incidents. Users report data loss and reliability issues. Support tickets go unanswered for weeks.
Pricing $4.50/mo (Lite) with unlimited boards. $19.50/mo (Pro). 30 day free trial. Power $15/mo and Super $25/mo for 1 project. Hyper $49/mo for unlimited projects. All plans include unlimited boards. Only a 14 day trial.
Customer Support Responsive support with replies typically within one business day. Direct access to the development team. Support tickets routinely go unanswered for 2 to 4 weeks. Some users report tickets that are never resolved.
Webhooks Built in webhook support for integrating feedback events into your existing workflows and tools. No native webhook support. Relies on Zapier for integrations, which adds cost and complexity.
VoteFirst is actively developed with monthly releases, while Upvoty has seen minimal updates and its core team is reportedly inactive. VoteFirst also offers revenue weighted voting through Stripe integration, letting teams prioritize by customer value rather than raw vote count. Pricing is lower: VoteFirst starts at $4.50/mo compared to Upvoty's $15/mo Power plan. Teams needing multiple projects must pay $49/mo for Upvoty's Hyper plan.

Pricing at a Glance

Plan VoteFirst Upvoty
Power $9 $4.50/mo ($3.75/yr) $15/mo
Super $39 $19.50/mo ($16.25/yr) $25/mo
Hyper $49/mo

50% off forever. Ends June 30th.

Upvoty pricing page

Who Should Use Upvoty?

Upvoty may work for small teams that need a simple, no frills feedback board and do not require active development or responsive support. Teams that need reliability, modern features, or revenue based prioritization will outgrow it quickly.

Upvoty Reviews

G2 3.1/5 (7 reviews)
Capterra 5.0/5 (7 reviews)

Common Complaints

Customer support tickets ignored for weeks. Response times of 2 to 4 weeks reported.
Outdated user interface described as feeling stuck in 2018.
Core developer team reportedly inactive with minimal development in recent years.
Users report data loss and reliability issues.
Unexpected price increases without clear notice.
No revenue weighted voting or Stripe integration, so all votes count equally regardless of customer value.
Limited customization options for board appearance and branding compared to newer alternatives.

Frequently Asked Questions

Yes. VoteFirst offers feedback boards, a public roadmap, and a changelog like Upvoty, but adds revenue weighted voting and is actively developed. VoteFirst costs $4.50/mo compared to Upvoty's $15/mo Power plan, and users do not report the data loss or support issues common with Upvoty. You also get a 30 day free trial to test everything before committing.

Yes. Export your feedback data from Upvoty using their available export options, then import it into VoteFirst through the project settings import tool. The process preserves your feature requests, votes, and statuses. Most teams complete the migration within an hour.

VoteFirst Lite costs $4.50/mo with unlimited boards. Upvoty has three plans: Power at $15/mo, Super at $25/mo, and Hyper at $49/mo. Power and Super are limited to one project, while Hyper supports unlimited projects. All Upvoty plans include unlimited boards. VoteFirst Pro at $19.50/mo includes advanced features like revenue weighted voting, API access, and webhooks at a lower price.

VoteFirst has revenue weighted voting via Stripe, which automatically prioritizes feedback from your highest revenue customers. Upvoty treats every vote equally, so there is no way to distinguish between a $500/mo enterprise customer and a free trial user. VoteFirst also offers built in webhooks, which Upvoty lacks entirely. Active development means new features ship monthly in VoteFirst.

You connect your Stripe account in settings, and VoteFirst imports customer revenue data automatically. Each vote is then weighted by the voter's monthly recurring revenue. A vote from a customer paying $500/mo carries more weight than one from a free trial user. Your dashboard shows both raw votes and revenue weighted rankings, so you can prioritize what matters most to your business.

Based on user reports and review data, Upvoty's development has slowed significantly. Users describe the core team as inactive, with minimal feature updates in recent years. The UI has not been modernized and several users have noted the product feels abandoned. This is a key reason teams look for alternatives.

VoteFirst provides responsive support with direct access to the development team. Upvoty users frequently report support response times of 2 to 4 weeks, and some tickets go unanswered entirely. Reliable support matters when you are running a product feedback workflow that your team depends on. VoteFirst treats support as a core part of the product, not an afterthought.

Yes. VoteFirst includes built in webhook support, so you can push feedback events to Slack, project management tools, or any system that accepts webhooks. VoteFirst also has a full API for programmatic access. Upvoty relies on Zapier for most integrations, which adds an extra cost and an extra point of failure.

Also Considering

How to Switch from Upvoty

Export your feedback data from Upvoty using their available export options.
Create a VoteFirst account and set up your project with boards matching your Upvoty setup.
Import your CSV data into VoteFirst through the import tool in project settings.
Connect your Stripe account in VoteFirst to enable revenue weighted voting.
Update any embedded widgets or public board links to point to your new VoteFirst URLs.

Modern Design, Active Development, Better Pricing

30 day free trial. Lite starts at $4.50/mo.

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