The best feedback tools, twenty four shortlists priced and dated

Shortlist

Feature request software

Eight different billing units, the three questions that decide it, and who each tool is actually for.

Read it
Shortlist

Canny alternatives

What a tracked user costs at 100, 1,000 and 5,000, and seven products that count something else.

Read it
Free

Free feedback tools

Every published free plan in the field, and the exact thing each one stops at.

Read it
Checked

Feedback tools that stopped answering

Seven products no longer answer at their own address. Three have no DNS record at all.

Read it
Open source

Open source feedback tools

Six boards read in their own repositories. One is archived and two report no standard licence.

Read it
Roadmaps

Product roadmap software

Sorted by who is allowed to look at the roadmap, because one of them cannot show a customer at all.

Read it
Roadmaps

Public roadmap tools

Fourteen read on one day, with which let a stranger vote and which keep a no on the board.

Read it
Changelog

Changelog tools

Which ones confirm email delivery on their own site, which confirm a feed, and what each one costs.

Read it
Ideas

Idea management software

Seven tools that use the phrase, with the unit each one bills on and what it costs.

Read it
Priced

User feedback tools

Thirty two tools grouped by the unit on the invoice, because that is what decides whether your bill grows.

Read it
Surveys

CSAT and NPS survey tools

Thirteen survey tools compared by what one answered survey costs, and what each does when a month brings more.

Read it
Replays

Session replay and heatmap tools

Eight tools compared by what a thousand sessions cost, and what each records once a month runs out.

Read it
Surveys

Survey software pricing

Ten survey tools compared by what 10,000 responses a year cost one person and what a team of five pays.

Read it
Forms

Form builder pricing

Eleven form builders compared at 1,000 and 10,000 responses a month, and which of them count seats.

Read it
Mobile

In app feedback tools

Twenty two survey, bug report and request board tools with their SDKs and prices, and what Apple and Google let an app ask.

Read it
Enterprise

Feature request board for B2B enterprise

Seven gates a security review asks about. Only seven of thirty two vendors name SAML at all.

Read it
Indie hackers

Feedback tools for indie hackers

Thirteen tools priced at 50, 500 and 5,000 voters, and what happens to the board when you stop paying.

Read it
Onboarding

Product tour software pricing, by the active user

Eight tour and onboarding tools compared at 5,000 and 10,000 monthly active users, with seats, trials and the ones that print no price.

Read it
Bug reports

Bug reporting tool pricing, for a team of five

Twelve website feedback and bug reporting tools compared by what five people pay, what each one counts, and the free plans.

Read it
Research

User research tool pricing, by the seat and the study

Usability testing tools and research repositories compared by what a study costs, what five people pay, and which ones print no price.

Read it
Research

Participant recruitment pricing, by the session and the participant

Six research panels compared by what one session costs, what a study of five to twenty five costs, and the fee on each incentive.

Read it
Support

Help desk software pricing, by the seat and the ticket

Twenty two help desks compared by the entry plan, what five and twenty five people pay, and what each AI agent charges.

Read it
Support

Shared inbox pricing, by the seat

Nine shared inboxes compared by the entry seat, what five, ten and twenty five people pay, and which run inside Gmail.

Read it
Support

Live chat software pricing, by the seat and the chat

Fourteen live chat tools compared by the entry plan, what five and twenty five people pay, and what the AI side adds.

Read it

Every shortlist above was built by opening each vendor's own pages and writing down what was on them, with the date on the page. None of them was assembled from another shortlist, which is why the counts sometimes disagree with lists you will find elsewhere.

Where a vendor publishes nothing on a question, the entry says so. That is an absence of evidence on a marketing site, never proof that the software cannot do the thing.

If you want prices rather than shortlists, the alternatives index puts every tool and the unit it bills on in one table. If you have already narrowed it to two, the head to head pages work the arithmetic.

Related reading

Feature request tool comparison: every tool's real price, and the unit it bills Head to head, every feedback tool comparison on this site Feedback tool pricing: 190 pricing pages, grouped by what each does