The feedback tools that no longer answer at their own address

Roundups in this category copy each other, so a product can stop existing and keep appearing on lists for years. This page is the opposite exercise. Every domain in the vendor set was opened on 16 September 2026 and what came back was written down.

Read the column headings carefully. What follows is what an address returned on one day, not a statement about a company's finances. A site can be behind a migration, a misconfigured certificate or a temporary outage. What it cannot be is a place you can sign up today.

What each address returned

Three of the seven have no DNS record at all, which is the clearest of these signals: nobody is paying for the name.

Two answer 404 from what looks like the same hosting platform's default page, byte for byte identical across two unrelated products.

Two have addresses that now belong to somebody else. That is the one worth knowing about before you click an old link, because a domain that changed hands still ranks for a while on the reputation the previous owner built.

LogChimp is the interesting one

Its domain does not resolve and its code is alive.

The repository was pushed to on the morning of this read and it has over a thousand stars. So the project is not abandoned, it does not have a working front door, and both halves of that are true at once.

If you want to run it, the repository is the route and the website is not. That is a perfectly reasonable way for an open source project to exist and it is invisible from any roundup that only checks a homepage.

Three that did not shut down, they changed name

A rename produces the same confusion as a closure and none of the consequences, so it is worth separating the two.

Hellonext is now FeatureOS. Same product, new name, and the old name still gets typed. Both pages exist here for that reason.

Roadmunk is inside Tempo. The product is sold as part of a larger portfolio now. The pricing page says what that changed.

Viima answers to HYPE Boards. The domain is still viima.com and the pricing page is still there. What it costs is on its own page.

What to do if the tool you used is on the list above

Two things, in this order, and the first one is urgent in a way the second is not.

Get your data out while the address still answers. If the site loads at all, export everything today: the requests, the comments, the vote counts, the email addresses of the people who posted. A product with a 404 on its homepage may still have a working export endpoint, and it may not have one next week.

Then pick the replacement on the meter, not the price. The single most useful thing to check about a new tool is what number on your side makes the bill grow: your colleagues, your customers who vote, your boards, or nothing. Forty nine tools are listed with the unit each one bills on, read on their own pricing pages.

Can you move an old board into a new one?

Your customer list yes, in most cases. The requests, usually not, and almost nobody says so before you sign up.

Importers in this category overwhelmingly import people and revenue rather than feedback. That is true here too and it is written on our own integrations page rather than discovered afterwards: Stripe, Paddle and CSV bring in voters and the money attached to them, and none of them brings in features, requests, comments or votes from another tool.

So the practical answer when a tool disappears is that you restart the board and carry the audience across. That is less bad than it sounds, because a board's value is mostly in the last six months of it, and the requests that still matter will be posted again by the people who still want them.

What you should not do is assume the export will be readable by whatever you choose next. Check the format before you cancel anything.

Why publish this at all?

Because the alternative is a list that quietly lies.

Every roundup in this category, this site's own included, is a snapshot that starts ageing the moment it is written. The fix is not to write fewer of them. It is to open the addresses again and say what happened, with the date attached, so a reader can tell how old the information they are acting on actually is.

This page will be re-read each quarter, and any product that starts answering again will move off it.