Why Teams Leave Canny

Per user pricing gets expensive fast as your customer base grows, easily reaching $1,000/mo

The pricing model discourages collecting more feedback because every voter counts toward your cap

Branding removal requires the expensive Business plan with custom pricing

No way to weight votes by revenue. A free trial user has the same influence as a $10,000/mo enterprise account.

How VoteFirst Compares

Vote Prioritization

VoteFirst

Votes are weighted by each customer's MRR via Stripe integration. A $500/mo customer's vote counts more than a free trial user's vote.

Canny

Every vote counts equally regardless of customer value. No way to see which requests come from high revenue accounts.

Pricing Model

VoteFirst

Flat pricing: Lite $4.50/mo, Pro $19.50/mo. Same price whether 100 or 10,000 customers vote.

Canny

Per tracked user pricing. Starts at $19/mo for 100 users, scales to $379/mo at 700 users. Business plan requires a sales call.

Branding Control

VoteFirst

Custom branding included on all plans. Your board looks like your product, not ours.

Canny

'Powered by Canny' badge on all plans except Business. Removing it requires custom enterprise pricing.

Getting Started

VoteFirst

30 day free trial, no credit card. Self serve signup, live in under 10 minutes.

Canny

Free plan limited to 25 tracked users and 1 board. Paid plans require selecting a tracked user tier upfront.

Pricing at a Glance

VoteFirst

Lite $9 $4.50/mo
Pro $39 $19.50/mo

Founding offer: 50% off, locked in forever

30 day free trial. No credit card required.

Canny

Free $0/mo
Core $24/mo
Pro $99/mo
Business N/A/mo

Source: Canny pricing page

Canny Reviews

G2 4.6/5 (104 reviews)
Capterra 4.6/5 (73 reviews)

Common Complaints

Frequently Asked Questions

Yes, particularly if you want to prioritize features by customer revenue. Canny treats every vote equally, so a free trial user has the same influence as your largest enterprise account. VoteFirst connects to Stripe and weights votes by MRR, giving product managers a clear view of what their highest value customers actually want. VoteFirst also uses flat pricing ($4.50/mo Lite, $19.50/mo Pro) instead of Canny's per tracked user model.

Yes. VoteFirst supports CSV import, so you can export your feature requests and voter data from Canny and import them into VoteFirst. The migration typically takes a few minutes.

VoteFirst Lite costs $4.50/mo and Pro costs $19.50/mo, both with flat pricing regardless of how many customers vote. Canny starts at $19/mo for 100 tracked users but scales aggressively. At 700 tracked users, Canny's Pro plan costs $379/mo. With VoteFirst, the price stays the same whether you have 100 or 10,000 voters.

Revenue weighted voting is VoteFirst's core differentiator. It connects to your Stripe billing data and automatically weights each vote by the customer's monthly recurring revenue. This means your product roadmap is driven by business impact, not just vote count. Canny does not offer any form of revenue based prioritization.

You connect your Stripe account in settings. VoteFirst imports your customer revenue data and matches voters to their billing profiles. When a customer votes, their vote weight reflects their MRR. A feature requested by ten $500/mo customers will rank above one requested by a hundred free trial users. The dashboard shows both raw vote counts and revenue weighted rankings side by side.

Also Considering

Stop Paying Per Tracked User

30 day free trial, no credit card. Lite starts at $4.50/mo.

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