The Canny Alternative That Weights Votes by Revenue
Canny charges per tracked user and treats every vote the same. VoteFirst connects to Stripe and weights votes by MRR, so your highest revenue customers drive your roadmap.
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Canny charges per tracked user and treats every vote the same. VoteFirst connects to Stripe and weights votes by MRR, so your highest revenue customers drive your roadmap.
VoteFirst roadmap view
Per user pricing gets expensive fast as your customer base grows. The Pro plan starts at $79/mo (billed yearly) for 100 tracked users and scales up from there. SaaS companies with large active user bases can see significant monthly bills for a feedback tool.
The pricing model discourages collecting more feedback because every voter counts toward your tracked user cap. Teams end up limiting who can vote, which defeats the purpose of gathering broad customer input.
Branding removal requires the expensive Business plan with custom pricing and a sales call. On the Free, Core, and Pro plans, every feedback board displays a 'Powered by Canny' badge that you cannot remove.
No way to weight votes by revenue. A free trial user has the same influence as a $10,000/mo enterprise account. Product managers have no built in way to see which feature requests come from their highest paying customers.
The free plan is limited to 25 tracked users, which is too restrictive for any real validation. Most teams outgrow it within the first week and are forced onto a paid tier immediately.
Large price gap between the Pro plan ($99/mo) and the Business plan (custom pricing, sales call required). Teams that need features like Salesforce integration or branding removal face a steep, unpredictable jump with no published price.
| VoteFirst | Canny | |
|---|---|---|
| Vote Prioritization | Votes are weighted by each customer's MRR via Stripe integration. A $500/mo customer's vote counts more than a free trial user's vote. | Every vote counts equally regardless of customer value. No way to see which requests come from high revenue accounts. |
| Pricing Model | Flat pricing: Lite $4.50/mo, Pro $19.50/mo. Same price whether 100 or 10,000 customers vote. | Per tracked user pricing. Starts at $19/mo (billed yearly) for 100 users, scales with usage. Business plan requires a sales call. |
| Branding Control | Custom branding included on all plans. Your board looks like your product, not ours. | 'Powered by Canny' badge on all plans except Business. Removing it requires custom enterprise pricing. |
| Getting Started | 30 day free trial. Self serve signup, live in under 10 minutes. | Free plan limited to 25 tracked users. Paid plans scale cost with tracked user count. |
| Scaling Cost | Price stays the same whether 100 or 10,000 customers vote. No tracked user caps or usage tiers. | Cost increases with each tracked user tier. The Pro plan starts at $79/mo (billed yearly) for 100 users and climbs from there. Beyond 5,000 users requires a Business plan with custom pricing. |
| Data Import | CSV import for feature requests and voters. Stripe integration automatically imports customer revenue data for vote weighting. | CSV export available. Integrates with Segment, Intercom, and Salesforce for syncing user data into feedback boards. |
| Plan | VoteFirst | Canny |
|---|---|---|
| Free | $0/mo | |
| Core | $23.75/mo ($19/yr) | |
| Pro | — | $99/mo ($79/yr) |
| Business | — | N/A |
50% off forever. Ends June 30th.
Pricing scales aggressively with tracked users. The Pro plan starts at $79/mo (billed yearly) for 100 users, and costs climb into the hundreds per month for larger customer bases.
Cannot remove 'Powered by Canny' branding unless you pay for the Business plan, which requires custom pricing and a sales call. This is a dealbreaker for teams that want their feedback board to look like part of their own product.
Localization took over 7 years to ship despite being the most requested feature on their own board. Users frequently point to this as an example of slow responsiveness to customer demand.
Large price jump between Pro ($99/mo) and Business (custom pricing). Pro is hard capped at 10 manager seats, so growing teams are forced into enterprise pricing with no self serve option.
Every voter counts toward your tracked user cap, which discourages collecting more feedback. Teams sometimes avoid promoting their feedback board to prevent hitting the limit and triggering a pricing tier increase.
All votes are treated equally with no way to differentiate by customer value. Product managers cannot tell whether a popular feature request is driven by free trial users or by their largest revenue accounts.
The Core plan (from $19/mo billed yearly) is limited to 100 tracked users, which most SaaS products exceed within the first few months of collecting feedback. This pushes teams to the Pro plan early.
Yes, particularly if you want to prioritize features by customer revenue. Canny treats every vote equally, so a free trial user has the same influence as your largest enterprise account. VoteFirst connects to Stripe and weights votes by MRR, giving product managers a clear view of what their highest value customers actually want. VoteFirst also uses flat pricing ($4.50/mo Lite, $19.50/mo Pro) instead of Canny's per tracked user model.
Yes. VoteFirst supports CSV import, so you can export your feature requests and voter data from Canny and import them into VoteFirst. The migration typically takes a few minutes.
VoteFirst Lite costs $4.50/mo and Pro costs $19.50/mo, both with flat pricing regardless of how many customers vote. Canny starts at $19/mo (billed yearly) for 100 tracked users and scales with usage as more customers vote. With VoteFirst, the price stays the same whether you have 100 or 10,000 voters.
Revenue weighted voting is VoteFirst's core differentiator. It connects to your Stripe billing data and automatically weights each vote by the customer's monthly recurring revenue. This means your product roadmap is driven by business impact, not just vote count. Canny does not offer any form of revenue based prioritization.
You connect your Stripe account in settings. VoteFirst imports your customer revenue data and matches voters to their billing profiles. When a customer votes, their vote weight reflects their MRR. A feature requested by ten $500/mo customers will rank above one requested by a hundred free trial users. The dashboard shows both raw vote counts and revenue weighted rankings side by side.
Canny has a Sort by MRR Impact feature that lets you track the revenue a feature request affects, but it does not automatically connect to your billing system or weight individual votes by customer revenue. VoteFirst connects directly to Stripe and weights each vote by the voter's MRR automatically, so your prioritization reflects real billing data without manual effort.
Most teams complete the migration in under an hour. Export your data from Canny as CSV, sign up for a VoteFirst trial, and import the CSV into your new project. Connecting Stripe for revenue weighted voting takes a few clicks. The main time investment is updating any embedded board links or custom domain DNS records.
No. You can export your feature requests and associated voter data from Canny as CSV files and import them into VoteFirst. Vote counts and feature details carry over. Once you connect Stripe, VoteFirst will match imported voters to their billing profiles and begin weighting future votes by MRR automatically.
30 day free trial. Lite starts at $4.50/mo.
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