Rapidr and Canny both show a monthly figure on their own pricing pages, and the two figures answer different questions. Rapidr asks how many people work on your side. Canny asks how many people used the board at all, your own colleagues included if they post or vote. So Canny vs Rapidr turns on whether you expect more colleagues or more voters next year.
Everything below was read on each vendor's own pages on 15 September 2026.
What does each one charge?
Forty nine dollars a month for Rapidr's entry plan, seventy nine for Canny's, and nine here, and only one of the three counts the people who use the board rather than the people who run it.
| Vendor | From | Billed per | Free plan | Trial |
|---|---|---|---|---|
| VoteFirst | $7.50/mo | plan | – | 14 days, card |
| Rapidr | $49/mo | workspace | – | 14 days |
| Canny | $79/mo | tracked user | 25 users | – |
Read on each vendor's own pricing page on 2026-09-15.
Rapidr's own pricing page draws a clean line. A user is a customer who votes, comments or leaves feedback, and a team member is a colleague invited to the account. Only the second kind lands on the invoice, so a board that suddenly gets busy produces no extra bill at all.
Canny's meter runs the other way. A tracked user is anybody with a post, a vote or a comment attributed to them, and that includes an admin on your own side if they take part. Their free plan holds twenty five of those before the bill starts.
How much does Rapidr cost compared to Canny?
It depends on which side of your business is larger, the people on your payroll or the people who show up to vote, and here is the arithmetic at three sizes.
| Your situation | Rapidr | Canny |
|---|---|---|
| 2 team members, 15 customers vote | $49/mo on Startup, well under its 5 member cap | Free, under the 25 tracked user line |
| 8 team members, 90 customers vote | $199/mo on Business, since Startup's cap is 5 | $79/mo billed yearly, inside the first paid step at 100 tracked users |
| 45 team members, 900 customers vote | $199/mo on Business, still under its 50 member cap | $479/mo billed yearly, at the 900 tracked user step |
The middle row is the one to sit with. A sixth colleague is what moves Rapidr's bill, not the ninety people voting. Canny does not care how many colleagues you add, only that ninety customers crossed its free line.
Canny prices every step between $79 at 100 tracked users and $529 a month at 1,000, though not on its pricing page. The table is in its help centre, Canny's billing plans, read on 3 October 2026, and nine hundred voters land on the 900 step, $479 a month billed yearly.
If you would rather look at a board than read about billing, the demo is open without an account.
Which one should you choose?
They meter opposite things and the answer keeps both in view.
Rapidr is the better answer for a small team that expects a busy board. Five colleagues and unlimited customers fit on its forty nine dollar plan, and the price does not move no matter how many people vote.
Canny is genuinely the more finished public board, and their automated layer that reads support and sales conversations for feedback nobody typed in is a real capability VoteFirst does not have. It also ships private boards and unlimited feedback on its free tier, which a team that wants many small boards will find hard to beat at zero cost.
Rapidr's own comparison table marks five rows as not yet available, an MRR filter among them, and a buyer choosing it for that row today is choosing a promise rather than a shipped feature.
Why choose Rapidr over Canny, or Canny over Rapidr?
Because one of them prices your payroll and the other prices your crowd.
Choose Rapidr when you expect a busy board and a small team, because five colleagues are already covered at forty nine dollars and the bill will not move no matter how popular the board gets.
Choose Canny when your team is larger than five and your board is likely to stay quiet, because Canny never charges for a colleague at all, only for the customers who take part.
The choice follows from which number in your own business is the one likely to grow.
Fourteen days on Lite or Pro, a card at signup, then nine or thirty nine a month.
Is there a cheaper alternative to both?
Yes, and which one looks expensive depends on whether your growing number is colleagues or customers.
Against Rapidr's team member cap, anything with a single price is cheaper the moment a sixth person needs a login. Against Canny's tracked user meter, anything with a single price is cheaper the moment the board starts working.
What each meter costs at a number you choose is worked out here, and the full field with the unit each vendor bills on is one page. VoteFirst is $9/mo, for comparison, whichever meter would have hurt you.
What does each do with a vote from a big customer?
Rapidr has announced this and not shipped it. Canny has shipped it and does more with it than VoteFirst does.
| Vendor | Weighting by revenue | Single sign on | Private boards |
|---|---|---|---|
| Rapidr | No, their own table marks the MRR filter coming soon | Business, SAML and JWT | Startup, their entry plan |
| Canny | Yes, sorts boards by monthly revenue impact | Base features on every plan | Every plan, including Free |
| VoteFirst | All plans, a whole number multiplier on the vote itself | Pro, a token from your own app | None at any price |
Read on each vendor's own pages on 2026-09-15.
Ordering a board by revenue is what Canny's sort does. Counting a company's revenue once per post rather than once per voter, which their own documentation states plainly, is the detail that keeps a large team from looking like a large amount of money.
Neither Canny's sort nor Rapidr's planned filter multiplies the weight of the vote a person actually cast, which is the whole of what VoteFirst's mechanism does instead.
Of the thirty two feedback tools in the vendor matrix, eight write something revenue related into their own pages, and four of those eight go as far as weighting the vote itself, so it is a difference rather than something only VoteFirst does.
Can I move from one to the other?
Canny's export is real and documented, and what the file actually contains is written up separately. Rapidr's own pricing page names a concierge migration on its Business plan but does not state what an export from Rapidr itself contains.
What usually does not survive a move between any two tools in this category is who cast each vote rather than the total, the threading on comments, and the original timestamps.
Where VoteFirst fits, and where it does not
Both Rapidr and Canny sell a private board, and VoteFirst has none at any price. Rapidr puts private boards on its forty nine dollar entry plan. Canny puts them on every plan including Free. A VoteFirst board is public to everybody or to nobody, with no password and no invite list.
Both of them also carry a form of single sign on, and VoteFirst's is not the same thing. Rapidr puts SAML and JWT on its Business plan at a hundred and ninety nine dollars. Canny includes SSO in its base features on every plan. Its Pro plan signs a voter in with a token issued from your own application rather than with SAML.
What VoteFirst does instead is put a whole number multiplier on a tier and write that weight onto the vote the moment it is cast, on the nine dollar plan as well as the thirty nine dollar one, with the plain count still shown beside it.
What is Rapidr, and what is Canny?
Rapidr is a feedback board with a roadmap and a changelog, billed by the colleagues on your own side rather than by the customers who vote.
Canny is a feedback board with a roadmap and a changelog too, billed by the tracked users associated with the feedback, your customers and your own admins alike.
Does either one have a free plan?
Canny does. Rapidr does not.
Canny's pricing page read on 15 September 2026 gives twenty five tracked users free, ending when twenty five customers have taken part rather than when a colleague joins.
Rapidr's page carries no free tier, only a fourteen day trial that its own page says asks for no card, with any plan refundable inside the first thirty days.
What this costs
Lite
$9 /mo
Pro
$39 /mo
Lifetime
$999 once
Fourteen day trial of Pro, card asked for at signup. Nothing here counts the people who vote, so the bill does not move when the board starts working. The long version, with what happens if you stop paying.
Choosing Rapidr or Canny
Rapidr's bill answers to your headcount and stays flat while a board fills up. Canny's bill answers to the crowd and stays flat while your team grows. A small team expecting a lot of voters saves money on Rapidr. A large team on a quiet board saves money on Canny.
Neither one weights a single vote by what its voter pays, the way VoteFirst does at $9/mo.
The Rapidr alternative page and the Canny one carry each side on its own. For the rest of the field, the Canny alternatives are shortlisted by how each one bills.
14 days, a card at signup, then $9 or $39 a month.