airfocus and Canny fail the same question in opposite directions. Ask airfocus what it costs and the answer is a call. Ask Canny and the answer is a number that keeps changing as your board grows. Everything below was read on each vendor's own page on 15 September 2026.
What does each one charge?
Nothing published, seventy nine dollars a month, and nine.
| Vendor | From | Billed per | Free plan | Trial |
|---|---|---|---|---|
| VoteFirst | $7.50/mo | plan | – | 14 days, card |
| Canny | $79/mo | tracked user | 25 users | – |
| airfocus | Not published | quoted | – | – |
Read on each vendor's own pricing page on 2026-09-15.
airfocus has no equivalent figure to show. Their pricing page carries two plans, Professional and Enterprise, and the button under each one says Request pricing, so there is no proof image of a number because no number is on the page.
Canny bills by the tracked user, its own term for anybody associated with a piece of feedback. airfocus bills by the editor, though what an editor costs is not printed anywhere; their FAQ states that contributors and workspaces are unlimited and free.
How much does airfocus cost compared to Canny?
It depends on your shape, and one side of this arithmetic never fills in.
| Your situation | airfocus | Canny |
|---|---|---|
| 3 editors, 20 customers vote | Not published | Free, under the 25 tracked user line |
| 3 editors, 400 customers vote | Not published | $79/mo and upward, the rate above 100 tracked users is not published |
| 20 editors, 100 customers vote | Not published | $79/mo, at the 100 tracked user line |
Canny's number moves with your customers. airfocus's number never appears at all, because both of its plans route you to a sales conversation before you see a figure.
airfocus does not publish a rate at any size. Their own FAQ says plainly that airfocus does not offer a free trial, so there is no way to test either plan without booking a demo first.
If you would rather look at a board than read about billing, the demo is open without an account.
Which one should you choose?
They are built for different jobs, and the honest answer names something good about both.
airfocus is the better product management platform, and it is not close. Its own plan list carries a custom product hierarchy, portfolio management, capacity planning, objectives and OKRs, and an insights agent, which is the toolkit a product organisation with several teams actually uses.
Canny is the better public feedback board. It is simpler, the portal is the whole product, and a customer landing on it understands what to do in five seconds without anybody explaining it.
Why choose airfocus over Canny, or Canny over airfocus?
Because one of them is a platform you evaluate with a salesperson and the other is a product you can open this afternoon.
Choose airfocus when several product teams need to agree on priority, when a portfolio view across products matters, and when governance features like SAML and SCIM are things procurement will ask for by name.
Choose Canny when the board itself is what your customers look at, because it has a price on the page, a free tier to start on, and nobody has to take a call to find out what it costs.
One project is nine dollars a month. Unlimited projects is thirty nine.
Is there a cheaper alternative to both?
Almost certainly, since one of the two prices here does not exist yet.
Against airfocus's unpublished rate, anything with a number on the page is easier to budget against from day one. Against Canny's tracked user meter, anything flat stays level once the board is busy, and the calculator runs that comparison at a size you choose.
The whole field with the unit each vendor bills on is one page, at nine dollars a month here if a flat number is what you are after.
What does each do with a vote from a big customer?
Canny sorts a board by monthly revenue impact, tracking the revenue a feature affects rather than multiplying the vote itself. airfocus sells advanced prioritization and feedback and insights management on its Professional plan, which is scoring work a product team does by hand rather than a customer's plan changing the order automatically.
| Vendor | Weighting by revenue | API | Export | Custom domain |
|---|---|---|---|---|
| airfocus | – | – | – | – |
| Canny | Orders by revenue | Pro | – | Yes |
| VoteFirst | All plans | Pro | CSV | Pro |
Read on each vendor's own pages on 2026-09-15. A dash means nobody could read it on the pages opened that day, never that the capability is absent.
Eight of the thirty two products checked for the category matrix describe something revenue related in their own words, and Canny is one of them, by ordering rather than by weighting. airfocus's own pricing page does not use that language at all, describing prioritization and scoring instead of a vote that a plan multiplies.
Can I move from one to the other?
Canny's export is real and documented rather than a support ticket, which is worth knowing before anybody commits to leaving it.
airfocus's own pricing and alternative pages do not state what an export contains or how one is requested, so that claim is cut here rather than guessed at.
What a Canny export actually contains is written up separately, from the file rather than from anybody's summary of it.
Where we fit, and where we do not
We are not a product management suite and we are not trying to become one. There is no portfolio view, no capacity planning, no OKRs, and no insights agent reading anything for you.
Both of the products above carry a private board that we do not. Canny's advanced privacy sits on its Pro plan, and airfocus's branded portal is closed by default, with a portal password and SSO protection on Enterprise.
A board of ours is public or it is nothing; there is no private board at any price.
Both also carry a route to SAML single sign on that we do not. airfocus sells SAML as an add on to Professional and includes it on Enterprise. Canny includes SSO integrations on its Business plan. Ours never carries SAML, at any price.
What this product does instead is put a multiplier on a tier and write that weight onto the vote when it is cast, on every plan including the nine dollar one.
What is airfocus, and what is Canny?
airfocus is a product management platform sold by Lucid, built around prioritization, roadmaps and a feedback and insights module, with a branded customer or stakeholder portal, billed by an editor at a rate you have to request.
Canny is a feedback board with a roadmap and a changelog, billed by the customers who take part in it, with a published starting price and a free tier underneath it.
Does either one have a free plan?
Canny does and airfocus does not. Canny's pricing page read on 15 September 2026 gives twenty five tracked users for nothing.
airfocus's page names no free tier and its FAQ closes off the other route too, in its own words: "airfocus does not offer a free trial. However, you can book a personalized demo with the team to explore the platform, ask questions, and see how airfocus could streamline your workflows."
What this costs
Lite
$9 /mo
Pro
$39 /mo
Lifetime
$999 once
Fourteen day trial of Pro, card asked for at signup. Nothing here counts the people who vote, so the bill does not move when the board starts working. The long version, with what happens if you stop paying.
The honest summary
One vendor here will not print a number and the other prints one that moves with your customers. airfocus for a product organisation that can sit through a sales call.
Canny for a public board you can price and open today, if the tracked user count stays small. Ours if you want the price fixed at nine dollars a month whichever of those is true.
The airfocus alternative page and the Canny one carry each side on its own.
14 days, a card at signup, then $9 or $39 a month.