About Canny

Canny is a well established feedback management platform with strong integrations across Salesforce, Intercom, Zendesk, Jira, and Slack. It does a good job organizing feedback into boards and providing AI powered analysis to surface trends. The main limitation is its per tracked user pricing model, which scales aggressively as more customers vote, and the fact that every vote counts equally regardless of customer revenue.

About UserVoice

UserVoice is an enterprise customer intelligence platform that helps large organizations collect, analyze, and prioritize customer feedback at scale. It excels at deep integrations with Salesforce, Gainsight, and support tools, along with enterprise compliance (SOC 2 Type 2, GDPR, WCAG). However, its starting price of $16,000/year and mandatory sales process put it out of reach for startups and smaller SaaS teams.

Feature Comparison

Feature	Canny	UserVoice	VoteFirst
Revenue-weighted voting	×	✓	✓
Public roadmap	✓	✓	✓
Built-in changelog	✓	×	✓
REST API	✓	✓	✓
Webhooks	✓	✓	✓
Custom domain	✓	✓	✓
Anonymous voting	✓	×	✓
Email notifications	✓	✓	✓
CSV export	✓	✓	✓
Custom branding	✓	✓	✓
SSO	✓	✓	—
Multi-language	✓	×	—
Team management	✓	✓	—
Mobile app	×	×	—
Dark mode	×	×	—

✓ available · × not available · — not published. Canny and UserVoice data from their published feature pages, researched 2026-05-27 and 2026-05-27.

Pricing

Plan	Canny	UserVoice	VoteFirst
Cheapest paid plan	$19/mo	$1333/mo	$4.50/mo
Free plan	✓	×	× 30-day trial

Canny pricing · UserVoice pricing

Ratings

Canny

G2 4.6/5 (104 reviews)

Capterra 4.6/5 (73 reviews)

UserVoice

G2 4.5/5 (243 reviews)

Capterra 4.2/5 (67 reviews)

Where VoteFirst Fits In

Canny and UserVoice are both capable feedback tools. If your prioritization needs to reflect revenue, not just vote volume, VoteFirst takes a different approach:

Revenue-weighted voting. Votes are weighted by each customer's MRR via Stripe or Paddle, so your roadmap follows the money.
Flat pricing from $4.50/mo. The price stays the same whether 100 or 10,000 customers vote.
Full REST API on paid plans and a custom domain on every plan.
EU-hosted and GDPR-friendly, with a 30-day free trial.

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Ready to Try VoteFirst?

Revenue weighted voting, public roadmaps, and a full API. 30 day free trial, Lite starts at $4.50/mo.