Collect Feedback Where Customers Already Are

The best customer feedback software lowers the friction of speaking up. Customers can submit ideas from a public board on your own domain, or through a widget embedded right in your app, without creating yet another account. They can search existing requests before posting, so you collect signal instead of duplicates, and they can vote on what others have already raised. The easier it is to contribute, the more feedback you gather, and the more accurate your picture of what customers actually want becomes.

Turn Feedback Into a Ranked Roadmap

A pile of feedback is not a plan. VoteFirst turns incoming requests into a ranked backlog, and unlike most tools it can rank by revenue, not just vote count. Connect Stripe and each request is weighted by the monthly recurring revenue of the customers behind it, so the roadmap reflects business impact. You see raw votes and weighted totals together, which means you can tell the difference between a feature everyone mentions and a feature your most valuable customers depend on.

Close the Loop Automatically

Feedback software earns trust when customers see their input lead somewhere. VoteFirst publishes a public roadmap so customers can watch requests move from under review to planned to in progress, and a changelog that announces releases. When you ship a feature, everyone who voted for it gets notified automatically. That closed loop turns one time feedback into ongoing engagement, and it quietly reminds customers that paying for your product gives them a real say in where it goes.

What You Get

Boards and in app widget

Collect feedback from a public board on your domain or a widget embedded in your product, with no extra account for customers.

Revenue weighted ranking

Connect Stripe to rank requests by customer MRR, so the backlog reflects revenue and not just vote volume.

Public roadmap included

Show customers what is planned, in progress, and shipped, so they can see their feedback turning into real work.

Changelog with notifications

Announce releases and automatically notify the customers who requested each feature, turning shipping into re engagement.

Search and moderation

Customers search before posting to reduce duplicates, and you moderate submissions or auto approve them, your choice.

Flat pricing, unlimited voters

Invite every customer to participate without per seat or tracked user fees. Pricing stays flat as adoption grows.

Frequently Asked Questions

Customer feedback software gives your customers a structured way to suggest ideas, vote on existing requests, and follow your progress. It usually combines a feedback board, a public roadmap, and a changelog, replacing scattered input from email, support tickets, and chat with one source of truth for what to build next.

VoteFirst weights feedback by revenue. By connecting to Stripe, it ranks requests by the monthly recurring revenue of the customers who voted, so your roadmap follows business impact rather than raw popularity. Most customer feedback software treats every vote equally, which can bias the roadmap toward the loudest users rather than the most valuable customers.

Yes. VoteFirst supports anonymous voting and an in app widget, so customers can submit and vote on ideas without signing up for another tool. Lowering that friction increases the amount of feedback you collect, which makes your prioritization more accurate. You can still require identification where you need it, but it is not forced on customers by default.

When customers see their feedback acknowledged and shipped, they feel heard, which builds loyalty. VoteFirst closes that loop with a public roadmap and automatic notifications when requested features ship. Ranking by revenue also helps you prioritize the features keeping your highest value accounts satisfied, which is where churn does the most damage.

VoteFirst offers an in app widget, custom domains so boards live on your brand, and an API with webhooks to connect feedback to your CRM, data warehouse, or internal tools. The Stripe connection brings in revenue data for weighting. Together these let customer feedback flow into the systems your team already uses instead of sitting in a silo.

VoteFirst Lite is $4.50 a month and Pro is $19.50 a month, both flat regardless of how many customers vote. Boards, the public roadmap, the changelog, the widget, and revenue weighting are included. Both plans come with a 30 day free trial so you can collect real feedback before paying.

Related Use Cases

Collect Customer Feedback That Reflects Revenue

30 day free trial. Lite starts at $4.50/mo.

Success

Your changes are saved successfully

Error

Something went wrong. Please try again

Warning

Your session will expire in 5 minutes

Info

New update available for download