The voice of your customer is scattered across support tickets, sales calls, and feature requests. Voice of customer software pulls that signal into one place so you can act on it. VoteFirst does that and adds a layer no one else does: it ranks the customer voice by revenue, so the requests from your most valuable accounts are never drowned out by sheer volume.
The customer voice, ranked by demand
Bring requests from across support, sales, and product into a single board where patterns become visible and duplicates merge.
Rank the customer voice by the revenue behind it, so the needs of your most valuable accounts are never drowned out by volume.
See how many customers asked next to how much revenue is behind each request, for a complete read on what to build.
Let customers watch their input move toward shipped, which keeps them engaged and sharing more of their voice.
Notify customers when a feature they asked for ships, closing the loop without manual outreach.
Invite every customer to contribute without per seat fees, so the more voices you gather, the clearer the signal, at no extra cost.
Voice of customer software captures what customers want and need, then organizes it so you can act on it. Instead of feedback living in scattered tickets, calls, and messages, it collects requests in one place, lets customers vote, and surfaces patterns. The best tools then help you prioritize, so the customer voice actually shapes the product rather than just being recorded.
VoteFirst ranks the customer voice by revenue. By connecting to Stripe, it weights each request by the monthly recurring revenue of the customers who asked, so input from high value accounts is not buried under volume. Most voice of customer tools rank by raw counts only, which can make the loudest segment look like the most important one when it is not.
VoteFirst collects feedback through a public board on your domain, an in app widget, and an API for pushing in requests from other systems. Customers can submit ideas and vote without creating an account, which lowers friction and increases the volume and accuracy of the voice you capture. You can moderate submissions or auto approve them.
Because not all customers represent the same value to your business. Ranking purely by vote count treats a free trial user the same as a large enterprise account. Weighting by revenue ensures the requests that protect renewals and unlock expansion rise to the top, which keeps your roadmap aligned with the customers who fund the company while still capturing everyone's input.
Yes. VoteFirst includes a public roadmap and a changelog, and it notifies customers automatically when a feature they requested ships. This visible follow through is central to a voice of customer program: customers keep contributing because they can see their input changing the product, which makes the whole feedback loop self sustaining.
VoteFirst Lite is $4.50 a month and Pro is $19.50 a month, both flat regardless of how many customers participate. Boards, the public roadmap, the changelog, and revenue weighting are included. Both plans come with a 30 day free trial so you can capture and prioritize the customer voice before paying.
30 day free trial. Lite starts at $4.50/mo.
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