Your Customers Deserve Better Than a Generic Form

A Google Form does not tell you who submitted it. A support ticket gets mixed in with bugs and billing questions. A feedback portal gives customers a dedicated space to share ideas, see what others want, and track what your team builds. It signals that you take product feedback seriously.

Branded, Integrated, and Revenue Aware

Your feedback portal lives on your domain with your branding. Customers log in through your app's SSO, so you know exactly who they are. VoteFirst matches them to their Stripe subscription and weights their vote accordingly. When your biggest customer speaks, you hear them clearly.

From Feedback to Shipped Feature

Every piece of feedback follows a lifecycle: submitted, reviewed, planned, in progress, delivered. Customers can track their own feedback through each stage. When you ship what they asked for, they see it in your changelog and get a notification. The loop closes without you lifting a finger.

What You Get

Custom domain and branding

Your portal lives at feedback.yourapp.com. Your logo, your colors, no third party branding visible to customers.

SSO voter authentication

Authenticate voters through your app's login. Know exactly which customer account is behind every vote and submission.

Revenue weighted votes

Stripe integration weights votes by MRR. Enterprise feedback surfaces above free trial noise automatically.

Voter profiles and history

See every customer's complete feedback history. What they submitted, what they voted on, and their current tier.

Moderation and approval

Review feedback before it goes public. Merge duplicates, categorize with tags, and keep the portal clean.

Activity feed for your team

Real time feed of all votes, comments, submissions, and status changes. Stay on top of what customers care about.

Frequently Asked Questions

A customer feedback portal is a branded page where your customers can submit product ideas, vote on existing suggestions, and track what you are building. It is different from a support desk or a contact form because it is designed for collecting and prioritizing product direction input, not resolving issues.

Yes. Your feedback portal can live at a subdomain like feedback.yourapp.com. Custom domains are included on all VoteFirst plans. You also get full branding control over colors and logos.

VoteFirst supports SSO via JWT tokens. Customers can be authenticated through your app's existing login system, so they do not need a separate account. You can also allow anonymous submissions if you prefer an open portal.

Yes. Every submission is linked to a voter profile that shows their name, email, company, MRR tier, and complete voting and submission history. If using SSO, voter profiles are created automatically from your app's user data.

You can merge duplicate submissions into a single feature request. When you merge, votes from the duplicate add to the original, so the vote count stays accurate without fragmenting across similar requests.

VoteFirst Lite is $4.50/mo and Pro is $19.50/mo. Both plans include the feedback portal, voting board, roadmap, and changelog. Flat pricing with no per user charges. Both plans include a 30 day free trial.

Related Use Cases

Launch Your Feedback Portal

30 day free trial. Lite starts at $4.50/mo.

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