Gleap moves for a person or a project alike, Featurebase only for a person

Gleap's Starter plan is one seat and one project together, so a second colleague and a second product trigger the exact same jump. Featurebase counts colleagues alone, and hands you more boards for free as the seat price climbs. Everything below was read on each vendor's own pricing page on 15 September 2026.

What does each one charge?

Forty nine dollars a month for Gleap billed annually, twenty nine dollars a seat for Featurebase billed yearly, and nine for us with neither a project cap nor a seat count on that figure.

Read on each vendor's own pricing page on 2026-09-15.

Both vendors default their pricing card to the yearly switch. Turn it off and Gleap's Starter becomes fifty nine, Featurebase's Growth becomes thirty seven a seat.

Gleap's own Starter tier is exactly one seat and one project, with no separate rate for adding just one of the two. Featurebase's Growth tier is a seat price with a board and roadmap allowance riding along underneath it, five of each, that rises again on the next plan.

How much does Gleap cost compared to Featurebase?

The two meters run on different combinations of axes, so the honest test moves both at once.

Gleap's Team plan costs the same hundred and forty nine dollars whether four people share it or twelve, because past that line neither seats nor projects carry a separate rate. Featurebase never flattens out that way. Its seat price and its board allowance both climb with the plan, so a company that outgrows five boards pays more on two axes in the same month.

Neither vendor prints a rate for a single extra board or a single extra seat above its own allowance. Gleap jumps straight from one seat and one project to unlimited of both. Featurebase's own pages offer no add on board price at all, only the next plan up.

If you would rather look at a board than read about billing, the demo is open without an account.

Which one should you choose?

They are built to solve different problems, and the fair answer credits both.

Gleap's Enterprise tier pairs SOC 2 Type II and HIPAA with bring your own key, a combination aimed at a regulated company that a plain feedback board never has to satisfy. That is a real requirement for some buyers, not a marketing line.

Featurebase discounts eighty six percent for a company under two years old with fewer than six employees, a genuine break for an early startup that nothing on Gleap's own pricing page matches.

Choose Gleap if support conversations, bug reports with the session attached, and a roadmap all need to sit in one inbox. Choose Featurebase if a public board with a helpdesk riding along, for a small team, is closer to what you actually run.

Why choose Gleap over Featurebase, or Featurebase over Gleap?

Because the two products bundle a roadmap into a different kind of suite, and price that suite on a different combination of numbers.

Choose Gleap when a second product is coming as soon as a second person is, since Gleap's plan treats those two events as the same trigger and there is nothing to gain by keeping them apart.

Choose Featurebase when your team will stay small longer than your board count will, since its free seat costs nothing and a second board is free too, right up to five.

That question, whether your own growth shows up in people or in projects, decides the bill above more than either vendor's front line number does.

Nine dollars a month for one project, with weighted voting on it.

Is there a cheaper alternative to both?

Often, and the answer turns on which one of Gleap's two triggers you are more likely to pull.

Against Gleap's combined seat and project gate, a plan that does not charge extra for either one is cheaper the moment you add a second colleague or a second product. Against Featurebase's climbing seat price, a flat rate wins once a fourth or fifth person joins.

Ours holds at nine dollars a month for one project regardless.

The calculator works the same arithmetic at a headcount you choose, and the whole field, with the unit each vendor bills on, sits on one page.

What does each do with a vote from a big customer?

Read on each vendor's own pages on 2026-09-15. A dash means nobody could read an answer on the page opened that day, never that the capability is absent.

We counted our own matrix of thirty two vendors by hand rather than trust memory. Eight of them put something about revenue on their own pricing or product pages, and four of those eight actually change what a single vote is worth rather than only reordering a list by it: Frill, ProductLift, Sleekplan and UserVoice.

Featurebase belongs to the larger group. Its own wording is to tie feedback to revenue and filter by it, syncing a customer's spend and company name in, which sorts a list rather than multiplying one person's vote. Gleap's own pages, read the same day, say nothing about revenue at all.

Can I move from one to the other?

Neither vendor's own pages state what an export carries, which our matrix confirms rather than guesses at.

Gleap's pricing and alternative pages carry no line about moving feedback in or out. Featurebase's own pages, read for this comparison and cross checked against our matrix, are silent on the same point.

What usually goes missing on a move between any two tools in this category is who cast each individual vote rather than the running total, the comment threads underneath a request, and any board link a customer has already bookmarked.

That is a pattern across the market, not a claim we checked against either export file directly.

Where we fit, and where we do not

We ship one module, a public board with a roadmap riding on it. Both of the products above sell more than that under the same login, and both have real things we do not.

Both ship a feature built with artificial intelligence, and we build none. Gleap's Pro plan reaches all its AI models plus agents that act on code and resolutions, not only a chat reply. Featurebase charges forty nine cents per AI resolution and nineteen dollars a seat for unlimited Copilot on top of that.

Both bundle a live support channel into the same subscription as the board. Gleap's Starter includes live chat and in app bug reporting from day one. Featurebase's page describes a shared inbox and ticketing sitting behind the same login as the feedback portal.

Both put real single sign on behind an identity provider on a paid tier, Gleap's on Enterprise at nine hundred and ninety nine dollars and Featurebase's on its own Enterprise plan. Ours signs a voter in with a token your own application issues, on the thirty nine dollar plan, which is not SAML.

A buyer who only wants the roadmap still pays for the rest. Gleap's Starter is five modules for forty nine dollars, and a roadmap is one of them.

Featurebase's board sits beside a changelog, a help centre and a survey tool in the same login, four modules for one price, so the free seat that costs nothing for the board also costs nothing for the three you may never open.

What this product does instead is put a whole number multiplier on a tier, write that weight onto the vote the moment it is cast, and keep the plain count printed beside the weighted total, on the nine dollar plan the same as the thirty nine dollar one.

What is Gleap, and what is Featurebase?

Gleap is a customer support and bug reporting suite, with live chat, an AI agent, a knowledge base, surveys and a feature roadmap riding inside it, billed by the seat and the project together on one combined gate.

Featurebase is a feedback board sold with a help desk, a changelog and a survey module under one login, billed by the seat on your own side of the table, with the number of boards and roadmaps you may run rising as a free part of the same plan.

Does either one have a free plan?

Featurebase does and Gleap does not. Featurebase's pricing page read on 15 September 2026 gives one seat free, forever, with uncapped end users, uncapped posts and uncapped comments.

Gleap's own page carries a fourteen day trial with nothing free underneath it, and the page does not state whether that trial needs a card, so we are not going to guess either way.

The honest summary

Gleap treats a second person and a second product as the same event and charges the same hundred dollar jump for either. Featurebase treats them separately, giving boards away inside a plan while the seat price keeps climbing with your headcount.

A company that grows in projects fits Gleap's shape better once past the first plan. A company that grows in people, with its board count staying under five, fits Featurebase's shape better, and its free seat means that fit can cost nothing for a while.

Ours is nine dollars flat either way, with the vote itself carrying weight that neither of them puts on it.

The Gleap alternative page and the Featurebase one carry each side on its own.

14 days, a card at signup, then $9 or $39 a month.