About UserVoice

UserVoice is an enterprise customer intelligence platform that helps large organizations collect, analyze, and prioritize customer feedback at scale. It excels at deep integrations with Salesforce, Gainsight, and support tools, along with enterprise compliance (SOC 2 Type 2, GDPR, WCAG). However, its starting price of $16,000/year and mandatory sales process put it out of reach for startups and smaller SaaS teams.

About Upvoty

Upvoty is a feedback management tool that lets teams collect feature requests and votes through customizable boards. It does the basics well, offering public and private boards, custom statuses, and Zapier integration. However, development has stalled in recent years, the UI feels dated, and users frequently report slow or nonexistent customer support.

Feature Comparison

Feature	UserVoice	Upvoty	VoteFirst
Revenue-weighted voting	✓	×	✓
Public roadmap	✓	✓	✓
Built-in changelog	×	✓	✓
REST API	✓	✓	✓
Webhooks	✓	×	✓
Custom domain	✓	✓	✓
Anonymous voting	×	✓	✓
Email notifications	✓	✓	✓
CSV export	✓	×	✓
Custom branding	✓	✓	✓
SSO	✓	✓	—
Multi-language	×	✓	—
Team management	✓	✓	—
Mobile app	×	×	—
Dark mode	×	✓	—

✓ available · × not available · — not published. UserVoice and Upvoty data from their published feature pages, researched 2026-05-27 and 2026-05-27.

Pricing

Plan	UserVoice	Upvoty	VoteFirst
Cheapest paid plan	$1333/mo	$15/mo	$4.50/mo
Free plan	×	×	× 30-day trial

UserVoice pricing · Upvoty pricing

Ratings

UserVoice

G2 4.5/5 (243 reviews)

Capterra 4.2/5 (67 reviews)

Upvoty

G2 3.1/5 (7 reviews)

Capterra 5.0/5 (7 reviews)

Where VoteFirst Fits In

UserVoice and Upvoty are both capable feedback tools. If your prioritization needs to reflect revenue, not just vote volume, VoteFirst takes a different approach:

Revenue-weighted voting. Votes are weighted by each customer's MRR via Stripe or Paddle, so your roadmap follows the money.
Flat pricing from $4.50/mo. The price stays the same whether 100 or 10,000 customers vote.
Full REST API on paid plans and a custom domain on every plan.
EU-hosted and GDPR-friendly, with a 30-day free trial.

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Dig Deeper

Ready to Try VoteFirst?

Revenue weighted voting, public roadmaps, and a full API. 30 day free trial, Lite starts at $4.50/mo.