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Session replay and heatmap tools, priced by the session

Eight tools that record visits to a website and draw heatmaps from them, each read on its own pricing page, or on the newest archived copy where the live page refused, by 5 October 2026. Almost all of them charge by the session, one visit from arrival to exit, so the useful comparison is what a thousand sessions cost on the entry plan, what a growing site pays at ten thousand a month, and what happens on the day a month's allowance runs out.

Every figure below links to a page that sets out where it was read, the plan details and the price history behind it.

What does the entry plan cost for each?

Billed monthly where the vendor offers it, roughly from the cheapest session to the dearest.

Tool Entry plan Billed monthly Billed yearly, a month Included each month A thousand, billed monthly
Microsoft Clarity The only plan $0 $0 Up to 100,000 sessions a project a day $0
PostHog Pay as you go No plan fee Not offered 5,000 recordings free $5, past the free 5,000
Hotjar Growth $49 $39 7,000 sessions $7.00
Mouseflow Essential €39 €25 5,000 sessions €7.80
LogRocket Core $83 Through sales 10,000 sessions $8.30
Lucky Orange Build $39 $32 3,500 sessions $11.14
Crazy Egg Starter Not offered $29 5,000 tracked pageviews $5.80 a thousand pageviews, billed yearly

Crazy Egg is the odd one out twice over: it counts pageviews rather than sessions, and it sells only yearly plans, so its figure is not a like for like comparison. A visit that opens four pages is one session on the other five and four pageviews on Crazy Egg.

PostHog sells no session plan at all: it bills each recording past the monthly 5,000 free, at $5 a thousand to 15,000 and less above that, alongside its analytics, flags and surveys on the same account.

Hotjar is now sold as Contentsquare, whose pricing page carries the Hotjar plans. Mouseflow prices in euros on its own page.

What does a site with 10,000 sessions a month pay?

The entry plans stop being the right comparison quickly, because the allowances differ so much. At 10,000 sessions a month:

Tool Plan that fits Price a month
Microsoft Clarity The only plan $0
PostHog Pay as you go, 5,000 free and 5,000 billed $25
Hotjar Growth at 10,000 sessions $69, billed monthly
Lucky Orange Grow, for 10,000 sessions $72, billed yearly
LogRocket Core at 10,000 sessions $83, billed monthly
Mouseflow Advanced, for 25,000 sessions €149 billed monthly, or €109 billed yearly

Mouseflow has no step between 5,000 and 25,000 sessions, so a site at 10,000 sessions pays for two and a half times the sessions it uses. Hotjar's ladder is finer, with steps at 7,000, 10,000, 15,000 and 20,000 sessions, though from 25,000 sessions to 120,000 its Growth plan holds replays at 20,000 while the session count and the price keep climbing.

What happens when a month's sessions run out?

Six of the eight say what happens. Five of them send no overage bill for sessions and stop recording instead, which means the busiest days of a good month are the ones most likely to go unrecorded. PostHog is the one that keeps recording and bills for it, on pay as you go, unless a billing limit stops it first.

Tool Past the limit
PostHog Recordings past the allowance are billed on pay as you go, up to a billing limit set per product; on the free plan, and at the limit, further data is dropped
Hotjar Heatmaps and funnels collect nothing new until the next month, on Free and on Growth
Mouseflow Tracking stops until the monthly refill, unless a refill is requested or the plan upgraded
Lucky Orange The 2022 and 2023 FAQ said tracking, surveys and live chat stop until sessions are added; the live page no longer says
Crazy Egg Data collection pauses and resumes on the first of the next month, and no overage is ever billed
Microsoft Clarity The FAQ states the daily cap of 100,000 sessions and says nothing of what happens above it

Which ones can be used for free?

Five, with very different ceilings.

Tool Free plan
Microsoft Clarity Everything, with no paid version: up to 100,000 sessions a project a day, recordings kept 30 days and heatmaps 9 months
Hotjar Up to 200,000 sessions a month for one project, with one month of data
PostHog 5,000 web recordings a month, kept one month, with no card and no end date
LogRocket 1,000 sessions a month, with no time limit
Mouseflow 500 sessions a month, one website and one month of storage

Fullstory has a free plan too, 30,000 sessions a month for up to 10 users, but prints no price for any paid plan, so it stays out of the tables above.

Lucky Orange dropped its free plan between April and June 2026, and now runs a 7 day trial instead. Crazy Egg runs a 30 day trial on every plan, and its FAQ describes a free plan that does not appear in the plan grid.

Clarity's price has a cost of a different kind. Its pricing page says Microsoft uses the anonymous behavior data it gathers to improve its machine learning models, and its FAQ asks sites to pass each visitor's consent signal to Clarity for visitors in the EEA, the UK and Switzerland.

Which one has stopped selling?

Smartlook, which Cisco owns. It sold no new subscription after 31 May 2026 and shuts down on 30 September 2027. Its last published price list offered a free plan for 3,000 sessions a month and Pro from $55 a month for 5,000. Anyone choosing a tool now should rule it out, and anyone still on it has until the shutdown to move.

Where does a feature request board fit?

Beside these, not instead of them. A session replay shows what a visitor did on the page: where they clicked, where they gave up, which button never got pressed. It does not tell you what they wanted the product to do instead, or how many other customers want the same thing.

VoteFirst is a feature request board: customers post requests, vote and follow a public roadmap, at $9 a month for one project or $39 for unlimited projects and colleagues, with no count of sessions or voters. It records no sessions and draws no heatmaps. The user feedback tools shortlist sorts both kinds by the unit on the invoice, and the pricing hub holds every vendor read so far.

How was this put together?

Each tool's figures come from its own pricing page as read for the linked page, on 4 October 2026, or 5 October for PostHog, for all but Mouseflow, whose live page refused automated reads and whose figures come from the Internet Archive's copy of 28 August 2026. The cost of a thousand sessions is the plan's monthly price divided by the sessions it includes, rounded to the cent. Prices are in US dollars except Mouseflow's, which its page prints in euros.

14 days, a card at signup, then $9 or $39 a month.

Related reading

User feedback tools, priced and sorted by what they charge for Feedback tool pricing: 190 pricing pages, grouped by what each does Hotjar pricing, now that it is sold as Contentsquare Microsoft Clarity pricing, by the daily session Mouseflow pricing, by the recorded session LogRocket pricing, by the monthly session PostHog pricing, by the event