Usersnap's widget captures screenshots, screen recordings and console logs from inside a website or app. Starter is $49 a month billed yearly for two seats and two projects, down from five seats in September, and the board where customers vote on requests starts on Professional at $209. Its pricing page lists no self hosted or on premise plan, and the widget's source is not among the repositories Usersnap publishes on GitHub, which hold a TYPO3 plugin, builds of its mobile SDKs and copies of other projects.
So there are two questions behind this search. Which open source project can you host yourself, and which paid widget costs less. Both are answered below, from each project's own repository and each vendor's own pricing page, read on 4 October 2026. Usersnap's own plans and its price since 2013 are on a separate page.
Is there an open source Usersnap alternative?
Two open source projects are built as the same kind of widget, and both are small. Crikket captures a screenshot or a screen recording with the console logs and network requests attached. FeedbackPlus adds screenshot taking and editing to a feedback form you already have. Three larger projects reach the same reports from session replay instead: OpenReplay and PostHog are open source, and Sentry publishes its code under a licence that makes it source available rather than open source.
| Project | Licence | GitHub stars | Last commit | Screenshot | Recording | Console and network | How it runs |
|---|---|---|---|---|---|---|---|
| Crikket | AGPL 3.0 | 151 | March 2026 | Yes | Screen recording | Yes | Self hosted with Docker, or a hosted app |
| FeedbackPlus | MIT | 142 | January 2025 | Yes, with editing | Not listed | Not listed | A JavaScript library with no server |
| OpenReplay | AGPL 3.0, outside its enterprise folder | 12,941 | October 2026 | Not listed | Session replay | Yes | Self hosted on your own cloud |
| PostHog | MIT, outside its enterprise folder | 40,132 | October 2026 | Not listed | Session replay, attached to survey answers | Yes | Docker Compose, or PostHog Cloud |
| Sentry | Functional Source License, Apache 2.0 after two years | 45,293 | October 2026 | Yes, not on mobile | Session Replay | Yes | Self hosted with Docker Compose, or sentry.io |
Stars and commit dates were read from GitHub on 4 October 2026. Not listed means the project's README and documentation do not name the capture, not that it is impossible.
The difference that matters is who presses the button. On Crikket and FeedbackPlus, as on Usersnap, the person who found the problem sends the report. OpenReplay and PostHog record every session and let you find the one that went wrong, so the visitor sends nothing unless you add a form. Sentry sits between the two: its feedback widget takes a screenshot when the visitor sends a report, and links that report to a session replay when replay is switched on.
What does running one yourself take?
A server, and its upkeep. Sentry's self hosted guide asks for at least 4 CPU cores, 16 GB of memory with 16 GB of swap and 20 GB of free disk, and recommends 32 GB of memory. OpenReplay's repository offers deploy buttons for AWS, Google Cloud, Azure and DigitalOcean. PostHog offers a free Docker Compose deployment under the MIT licence, which it calls the hobby deploy, and says the self hosted version is the same product it runs as PostHog Cloud. Crikket's README points to a self hosting quick start and a production guide.
FeedbackPlus needs no server at all, because it only takes the screenshot. Where the screenshot goes after that, a mailbox, a ticket or your own endpoint, is yours to build.
Which projects were left out?
Highlight.io's repository is still public, but highlight.io now redirects to launchdarkly.com, so there is no Highlight pricing page left to buy the hosted version from. rrweb, the MIT library that records a page so it can be replayed, is a building block rather than a widget. Chatwoot is a chat widget that accepts attached files, a different job. Formbricks runs surveys rather than bug reports.
Several repositories created in the last year turn up for this search with a few dozen stars each. None of them is in the table.
Which paid widgets replace Usersnap, and for how much?
| Tool | Entry plan | Billed yearly | Billed monthly | Seats on the entry plan |
|---|---|---|---|---|
| Usersnap | Starter | $49 a month | $59 a month | 2 |
| Userback | Team | $29 a month | $39 a month | 5 |
| Marker.io | Starter | $39 a month | $59 a month | 3, reporters unlimited |
| BugHerd | Standard | $42 a month | $50 a month | 5 |
| Feedbucket | Pro | $39 a month | $49 a month | 2 |
| Gleap | Starter | $49 a month | $59 a month | 1 |
| Jam | Team | $14 a creator a month | Not printed | Up to 50 creators |
| Pastel | Pro | $29 a month | $35 a month | 2 |
| Ruttl | Pro | $18 a user a month | $18 a user a month | Up to 50 |
Each was read on its own pricing page on 4 October 2026. Jam, Pastel and Ruttl also keep a free plan, and so does Userback, for two seats. Which of them records the screen, keeps console logs or sends issues to Jira, and from which plan, is set out tool by tool on the Userback alternatives page.
Which boards cost less than Usersnap's portal?
Usersnap calls its voting board a guest portal: customers vote and comment on ideas and follow a public roadmap. Starter and Growth have neither, so the cheapest Usersnap account with a board is Professional at $209 a month billed yearly, or $259 monthly. A board on its own costs a fraction of that.
| Vendor | From | Billed per | Free plan | Trial |
|---|---|---|---|---|
| VoteFirst | $7.50/mo | plan | – | 14 days, card |
| Sleekplan | $13/mo | workspace | 1 admin | 30 days, no card |
| Upvoty | $13.50/mo | project | – | 14 days |
| Noora | $14/mo | workspace | – | 7 days |
| FeedBear | $15/mo | project | – | 14 days |
| ProductLift | $19/mo | workspace | – | 14 days |
| Frill | $22/mo | workspace | – | 14 days |
| Fider | $25/mo | workspace | 250 items | – |
| Featurebase | $29/seat/mo | seat | 1 seat | – |
| Nolt | $29/mo | board | – | – |
| UserJot | $29/mo | workspace | 2 boards | 14 days |
Read on each vendor's own pricing page, with the billing switch on the yearly side wherever one is published. From is the cheapest paid rate per month. Fider is also open source and can be hosted yourself; the open source boards are compared on their own page.
When is Usersnap the better answer?
When the widget, the surveys and the board need to live in one product that somebody else runs. Starter already carries screenshots and recordings with annotation, conditional surveys, the browser extension, announcements and integrations with Slack, Jira and Azure DevOps, and every open source project above covers only part of that. A team with no one to look after a server is better served by a hosted bill than by a free licence.
What this costs
Lite
$9 /mo
Pro
$39 /mo
Lifetime
$999 once
Fourteen day trial of Pro, card asked for at signup. Nothing here counts the people who vote, so the bill does not move when the board starts working. The long version, with what happens if you stop paying.
When is VoteFirst the better answer?
When the board is the job. VoteFirst is a voting board and public roadmap at $9 a month for one project, or $39 for unlimited projects and colleagues, with no seat counter. It captures no screenshots, recordings or console logs, so a team that needs the widget should pick from the tables above. A team that only wanted Usersnap's guest portal pays the board's price instead of Professional's.
How were these read?
Licences, stars, commit dates and capture features come from each project's GitHub repository, read through GitHub's API and the repository's own README and LICENSE files on 4 October 2026, and from the projects' documentation: docs.sentry.io for the feedback widget and its screenshots, develop.sentry.dev for self hosting, posthog.com/docs for surveys, session replay and self hosting, and docs.sentry.io for what a session replay records. Usersnap's plans come from usersnap.com/pricing, and its published code from github.com/usersnap. The paid widgets' prices come from each vendor's pricing page, read the same day with each billing period selected. Prices are in US dollars before tax.
14 days, a card at signup, then $9 or $39 a month.